Privacy policy
1. Scope of application
This privacy policy describes how we collect, use, store, and protect the personal data of users who visit or use the website.
It applies to all data processing activities carried out through the website.
By accessing or using the Services, you accept the terms of this Privacy Policy and consent to the processing of your personal data within the limits and for the purposes indicated herein.
2. Data collection and use of cookies
While using the website, information necessary for the proper functioning of the services and to improve the user experience is collected.
Data provided voluntarily by the user: name, address, contact details, email address, payment information, and order data.
Data collected automatically: IP address, browser type, device used, pages visited, and session duration, collected through technical tools and cookies.
Functional and analytical cookies are used to facilitate navigation, improve security, and analyze website usage.
You can manage or withdraw your consent at any time through your browser settings or the preference options available on the website.
3. Purpose of data processing and communication
The personal data collected is processed exclusively for lawful purposes and in compliance with the principles of transparency and accountability.
The main purposes of the processing include:
Management of orders and payments
Communications relating to shipping, delivery and customer service
Improvement and optimization of services
Fulfillment of legal obligations
Data is shared only to the extent necessary to provide the requested services, for example to shipping service providers, payment providers, or technical partners.
4. Data storage and cookie management
Personal data is retained only for the period necessary to achieve the indicated purposes or in compliance with legal obligations.
Order data may be retained for up to 10 years for administrative and legal reasons.
Technically necessary cookies are used only for the duration of the session.
Analytical or preference cookies may be stored for up to 12 months, unless the user withdraws consent beforehand.
The user can disable or delete cookies at any time via their browser settings.
5. User rights
Pursuant to Articles 15 to 22 of the GDPR, the user has the right to:
obtain information on the personal data processed
request the rectification or updating of data
request data deletion
obtain the limitation of processing
request data portability
object to processing for legitimate reasons
withdraw consent at any time
lodge a complaint with the competent supervisory authority in Italy
Requests regarding the exercise of these rights can be sent via email to customer service.
6. Legal bases and compliance
The processing of personal data occurs on the basis of the following legal bases:
execution of a contract or pre-contractual measures at the user's request
fulfillment of legal obligations
explicit consent of the user for specific purposes
legitimate interest of managing the store, in compliance with the user's rights
All processing operations are carried out in compliance with this privacy policy and the applicable data protection legislation in Italy.
7. Contacts
For any questions or requests regarding the protection of personal data, you can contact us via:
Email: info@interni12.it
Telephone: +39 011 562 8655
Address: Via Pietro Micca 12, Torino, TO 10122, Italy
Service Hours: Monday to Friday, 9:00 a.m. to 4:00 p.m.
Service Area: Italy